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CANADIAN INDUSTRY ONLINE - NOVEMBER 2013
marketplace,” Varoli says. “We have
done well because we’ve been able to
react and be adaptable, innovation is
our differentiation point.”
While the company is like any
other, and sometimes struggles to meet
the perfect standards they set for qual-
ity, quality is the ultimate goal and
comes before anything else. “We often
have production issues but we have
internal meetings about production
regularly to improve and enhance our
capacity. We look at how the system
failed and how we can do better. Do
we ship on time or stick to the rules of
quality first? And the answer is that
quality is always the priority.” EFA
has strengthened its team and produc-
tion systems through the amalgama-
tion process, and Varoli says that the
company’s internal team is much more
accountable.
We really have the right people
on the team, and the right strategic
planners to move this company for-
ward,” she adds.
When it comes to future plan-
ning, EFA is devoted to strengthen-
ing business and offering the best in
service and quality to the public and
to its partners. And being at the top of
the market is paramount. “We want to
produce our products better than any-
one else—we can’t just be one of many
we have to be the top. And we want
to be continued to be known as Cana-
dian, and having great design: we are
truly made in Canada.”
For more information on EFA, visit